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Loosetooth.com
= Brandy Agerbeck. I am the designer and creator of all of
the items in the online store. I am the customer service department.
I am the order fulfillment department. All in all, I try to
offer options that deliver service and high quality goods
to you while keeping my process as simple as I can for myself.
Payment
Options
Paypal
The
preferred method of payment is by credit card through PayPal.
I can only take credit card orders through PayPal. Those orders
are usually shipped within 48 hours.
Check or Money Order
You can also pay by check or money order, but you'll have
to contact
me with what you'd like to order to get a total
price and my mailing address. I'll put those items on hold
when I receive your email. If I don't receive your check or
money order in 10 days, the item will go back into inventory.
Orders
paid for by money order are usually sent in 48 hours. Orders
paid by check will be sent once the check have cleared.
Using
PayPal
PayPal
is the preferred payment method of Loosetooth.com. When placing
items in your cart, a new window will open through PayPal.
You can continue to add things to your cart and they'll be
added in that second window. You will complete your order
in that window, on PayPal's secure site. I receive a confirmation
of your order immediately from PayPal, never seeing your credit
card number.
If you
don't have a PayPal account, it is easy and takes about 5
minutes. You'll need the account to purchase from me with
credit card, but you'll also see that loads of eBay sellers
prefer PayPal and there are growing numbers of small online
business owners that build their sites using PayPal's shopping
cart, versus more complicated and expensive options.
If you
are a business owner and want to set up your own account and
use their handy-dandy shopping cart buttons like I do, please
click on the banner below. By clicking through and setting
up an account, PayPal gives me a referral bonus, at no cost
to you!
Buying
from CafePress
Items
with this symbol 
are things I've designed and sell through my
CafePress store. Clicking on those items will open
a new window, containing a CafePress page. Those items are
manufactured and shipped by CafePress.
If you've ordered my items through CafePress and have a question
about your order, please check "Your
Account" on their site. CafePress can
accommodate returns and exchanges.
If you'd
like to start your own CafePress store, please click on this
banner. Starting your store through my link will earn me a
referral bonus, at no cost to you.
Shipping
& Handling
I try
to keep my Shipping & Handling structure simple and affordable.
I recycle as many shipping materials as I can while still
getting products to you safely!
| Order
Amount |
Shipping
and Handling |
| $
0.01 - 9.99 |
$
1.99 |
| $
10.00 - 49.99 |
$
3.99 |
| $
50.00 - 99.99 |
$
5.99 |
| >
$100.00 |
FREE |
I don't
have priority or overnight shipping options with my shopping
cart, but if you just have to have it fast, email me first
to get a ETA of shipment and the cost. Then I can PayPal you
the exact cost of special shipping. Please email me first,
because I am a company-of-one and I can't always ship on a
dime - but I'll accommodate what I can.
Returns
& Exchanges
Returns:
No returns. All sales are final.
Exchanges:
I can take exchanges for wrong sizes, when other sizes
are available. In those cases, buyer pays shipping on the
second shipment and the exchanged item will be shipped out
once the original item and shipping costs are receded.
International
Orders
I'm
happy to take International orders - if you're in one
of the countries that PayPal serves. I'll only
take non-US orders through PayPal. I'll have to charge you
exact shipping costs to your country. So, go ahead and place
your order, and I'll email with you with the additional cost
to ship to you.
Custom
Orders
You
can ask,
but in general I don't take custom orders for my products.
I consider my freelance design business my custom/client work
- and like my online store to be the place where I have the
freedom of no custom requests.
I'm often
asked if I'd make a bunch of something - like 200 wedding
favors. I used to do more repetitive work, but my brain and
body can't handle it so much anymore. Yes, I can watch a movie
while doing that kind of work, but it's not nearly as much
fun for me as designing and making something for the first
time.
That
said, you can ask,
you may pique my interest. We may decide that you can hire
me as a design to design a product that you or I manufacture.
Or I
may be able to point your in the direction of someone who
can do the work.
Wholesale
Orders
Like custom
orders, you can ask
me about wholesale orders, but I'll likely say no. I built
this site and store so that I can offer my work to individuals,
and know that I am supporting a well-run business (me) and
that I'm offering the good quality and service. Plus only
selling retail allows me to keep the prices what I consider
fair. I want the site and store to be the primary place to
see and buy my work.
Again,
you can ask
and again you may pique my interest.
Thank
you for reading. If you're got any additional questions
or I'm missing something, please email
me.
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