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Graphic Facilitation: Customer 360

graphic facilitation image May 25, 2016
Graphic facilitation detail of customer with  extended arms

Yesterday's project was all about humans and technology. A conference all about data, user experience, current and future of information technology. 

This detail illustrates how I use Ico, my everyman in my live, large visual notetaking for conferences. 

Reasons to use your very own mascot in your visual practice: 

  • If the session's objective is to focus on your people (customer, partner, leader, attendee, team or community member), that person is in the room with you on my giant piece of paper. 
  • They humanize the content overall.
  • Using a large-scale person works beautifully as an organizing structure. A whole can be attached to them as the session progresses.  

Another peek: 


Update 2016

In The Idea Shapers: The power of putting your thinking into your own hands, one of the 24 idea shapers is The Integrator. Your Everyman is the star of pages 357 to 376. Get your copy here: 



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